La Prairie
REIMAGINING THE CUSTOMER JOURNEY
Like many high-end skincare brands, the vast majority of La Prairie’s products are sold through high touch, one-on-one sales environments like a retail location or a spa. However, as the purchase behavior of La Prairie’s target audience continues to evolve, so must its e-commerce strategy.
A reimagining of the consumer’s digital experience through a mix of engaging and educational content created specifically for a digitally savvy, global audience. For the launch of the Skin Caviar Collection the campaign included: a landing page, short-form videos, social media posts, e-mail blasts, and online advertising.
Optimize each consumer touchpoint – website, online advertising, social media – through interactive and media design elements that would compel consumers to purchase La Prairie products online.